Education

However, taking a process-based approach does maximize the likelihood that you’ll find the best balance between the needs of your customers, your employees, and your organization. As with all complex decisions, it’s easy to lose your way as you try to reconcile the different elements. Keeping the arguments clear, comparable, and minimally affected by individual motivations is a challenge as...

Flexibility gives employees something incredibly valuable—more time, and more freedom to choose how they spend it. Others have been able to move closer to family or relocate to lower-cost areas that allow them to reach goals like getting married or purchasing property much sooner. Uber, the ride-share company, developed a hybrid work model for its corporate workers that’s responsive to employee...